Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment.
As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment.
If the item title says "pre-order", your order is a preorder. Preorders typically ship 2 weeks after your order or based on the ETA we provide.
Shipping
Germany: Ship from Germany warehouse with 220V/EU Plug, free shipping, no customs.
Ireland: Ship from Germany warehouse with EU plug, please pay attention.
Europe: Ship from Germany warehouse with EU plug.
For countries like Norway and Switzerland, we can’t ship big grow tents (the size is larger than 150cmx150cm) and SF4000 Full grow tent kits.
NOTE： Island and remote address
A, The zip code is in a remote region for some countries, and the carrier will charge an additional remote shipping fee. So sometimes you might get an email from us for the additional fee.
B, For the Island, we can only ship from China, the buyer needs to pay an extra shipping fee and bear the customs clearance fee.
About Shipment
1, We offer Fast shipping via DHL, GLS, DPD, or other couriers within 24 hours after we get your order(Business days).
2, After processing the order, allow 4 to 7 business days for the product(s) to reach you.
3, Please contact us to check if your tracking number hasn't been updated in 3 days.
4, The following countries need to ship from China, the buyer needs to bear the customs clearance. Please pay attention.
Iceland, Liechtenstein, Macedonia, Norway, Switzerland, Vatican City, San Marino
If your country can't place the order, feel free to contact us at: [email protected]
prowman (verified owner) –
The tent is well made, I recognized it immediately after unpacking
it is solid and rigid..it is not a rag on the ground 🙂
The light is absolutely sufficient for the space and the results are spectacular!
Super is a digital thermostat that increases comfort
The exhaust fan is also great, it has 10 speeds and you can sleep in 5 speeds 😀
I recommend this set and let the girls grow! ;)Peace
Denis De stexhe (verified owner) –
Nico (verified owner) –
Top👍
Noel C. (verified owner) –
Top quality tent and light,shipping was very fast,the light runs very cool at 40%,just have it on 18/6,lighting seedlings,iv got 3 months to finish this grow under the spiderfarmer se3000.ill leave feedback again after grow is done.great set up love the results so far
Bo (verified owner) –
Tent is very easy and good quality, the light stonger then the 600w i used before . Very happy with all spider farm products but especially the lights wow
Bella (store manager) –
Hello friend, please do not worry. To protect the product, we will ship the products separately. Led is on the way to you.
Tomasz W. (verified owner) –
Super polecam
Mariusz N. (verified owner) –